Managed Support

Technology.Simplified

Managed Services are intended to keep you free from distraction. Our software gives you the power of a full IT department at a fraction of the cost.

Worry Less

Leave the frustration behind.

With our managed services your maintenance, security, and repairs are just taken care of. Our innovative technology empowers you to worry about running your business. We take care of the technology, all for a low monthly rate. You can also read our blog post on What is Managed Service?

Daily Health Checkup

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Our advanced cloud platform keeps your computers healthy and performing, allowing you to run your business. With real time monitoring we can make sure you stay up and running.

Security

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From viruses to hackers, we’ve got you covered with advanced business class anti-virus, web filtering technology, 24×7 monitoring to protect you in real time.

Reduced Costs

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Our managed support clients have the freedom knowing their issues are handled. If we can’t fix it remotely and quickly, they get priority on-site service at no extra charge.

Empower

Free up your resources and empower your company. We allow businesses to focus on their customers and building business, not technology. Your employees will know they can reach out with any question or problem and get a solution.

We cover all the technology our clients ask us to. That can include desktops, servers, websites, networking, etc. Need to implement new technology? That’s covered too. There’s no pieces to add or expensive add-ons. This is how you simplify technology.

All Technology

All Technology

We cover all the technology our clients ask us to. That can include desktops, servers, websites, networking, etc. Need to implement new technology? That’s covered too. There’s no pieces to add or expensive add-ons. This is how you simplify technology.

One Invoice

When your business needs computer or server support, there won’t be an extra charge. Our Managed Service clients enjoy simplified relationship, we just take care of their technology.

Backup is included, with every account. You can’t simplify technology without providing backup. We provide a HIPPA compliant secure cloud backup after evaluating your data needs.

Backup Included

Backup Included

Backup is included, with every account. You can’t simplify technology without providing backup. We provide a HIPPA compliant secure cloud backup after evaluating your data needs.

Repair and Maintenance

270 and counting. That’s how many applications we can ensure stay up to date. Patches and upgrades are applied to your software automatically. If there’s an issue with your machine, we’re notified instantly. It’s just taken care of. Most issues will be handled without interrupting your day. That’s Technology|SimplifiedClick Here to Learn More

Simplified Security

All of our plans include anti-virus. Not just any anti-virus, Bitdefender, rated the best overall antivirus by PCMag! Virus removal is free*. Enjoy peace of mind knowing you’re covered for hacker intrusion, fake websites, malware, and viruses. It doesn’t get more simple than that.

Ready for Simplicity?

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TESTIMONIALS

What People Are Saying

Shafer Technology keeps us going. We depend on our computers day in and out. Their managed service makes it simple for us. When there is an issue, it’s just taken care of.

Lonnie

CEO, Custom Crafted Construction

As a startup I needed someone to walk me through how to get online with a website. Shafer Technology Solutions took care of everything and designed my site fast.

Jessica

Owner, Allow Me Events

It’s a great locally owned business by a guy who has great credentials and the experience to get the job done!

Jaime

Mortgage Broker

Troy does excellent work at a very reasonable price. Very pleased with the product and great customer service!

Travis

Need Help Now?

Office

6906 Kingston Pike
Knoxville, TN 37919

Hours

M-F: 8am - 5pm
S-S: Upon Request

Call Us

(865) 235-1705