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We love helping businesses by simplifying their technology.


What We’re Saying

Business Owner Mistakes when it comes to Technology

Discover common mistakes business owners make when trying to DIY their technology needs, and how hiring a professional IT Managed Services company can keep your data secure and employees productive.

Steps to Protect Against Phishing Attacks

As the world has become increasingly connected and digital, our susceptibility to cyber-attacks has grown. One particular type of online attack that is becoming more common is phishing, where malicious actors attempt to extract sensitive information or financial gain...
man behind computer

Steps to fight Wire Fraud

Don’t let wire fraud target your small business – protect yourself with these simple steps. Learn how to stop wire fraud in its tracks and keep your business safe.

Why you should upgrade your old wifi router

Many businesses will use old equipment well past it's supported end of life date. This isn't a good idea for several reasons. • Old Wi-Fi routers are vulnerable to security exploits and lack quality-of-life features found in modern routers.• Security updates,...
Pc repair

Consumer Grade Computers vs. Business Grade Computers: What’s the Difference?

Why should you buy business grade computers? We have the answer here!

Implementing Zero Trust security for small businesses

Implementing Zero trust can help your business ward off attacks and help secure your data and devices against ransomware.

questions to ask IT provider

5 Questions to ask your IT Provider

Looking for an IT provider can be daunting challenge. Here are 5 questions you should ask a potential IT provider when trying to decide who is the best fit for your business.

abstract data backup

Should you backup Microsoft 365 Data

The Importance of Backing Up Your Microsoft 365 Data In today's digital age, businesses are increasingly relying on cloud-based solutions to streamline their operations and improve productivity. One such solution is Microsoft 365, which provides a suite of powerful...

Choosing a Battery Backup

When it comes to protecting your assets, don’t skip battery backup. It can save hours of works and thousands in costs from damaged hardware. Choose the right type of battery backup is essential to any business.

5 Things Every Business Should Have

5 simple steps every business should take.

Technology.Simplified: We Are Your Full Support Solution So You Can Focus On Your Business

Professional Experienced Support. Either using our managed services, we just take care of the issues for you, or our on request pc repair.  We’re Knoxville’s choice when it comes to keeping you up and running.

Get Started

Device Repair, Troubleshooting, & Upgrades

Reliability you can trust. We only fix or upgrade what is necessary and never oversell or over charge for services or hardware.

Full-Service Computer Repair

We offer affordable, onsite technical support for individuals and small businesses in Knoxville and the surrounding areas. Whether you are an individual or small business, we can provide the know-how to get things running smoothly and keep them that way. 

Hardware Upgrades

Upgrading hard drives and/or RAM can be some of the best money spent on technology. A small investment in upgrades can lead to increased work efficiency, performance, reliability, and energy efficiency.

Commercial Leasing Options

We understand growth can be painful.  Our leasing program provides financial relief and peace of mind for your growing work force. 

DevOps, Data Management, Backup, & Recovery

Businesses of all sizes know managing an in-house IT team can be an increasingly demanding task. Rather than spend countless hours and dollars trying to align visions and goals, modern businesses are turning to providers like us to provide turnkey solutions.

Full & Managed DevOps Solutions

At Shafer Tech Solutions, we offer white-glove DevOps consulting and outsourcing solutions to companies at every stage. Our experts build and support your infrastructure and deployment pipelines through a seamless approach, freeing your team up to build revenue-generating features.

Custom Programming & Software Development

When you need more out of the technology that powers your business, Shafer Tech’s experts are ready to help. From custom websites and applications, to custom software for powering your daily operations, we have the skill and expertise to update or build the solution you need.

Cloud Storage & Backup Services

On-demand, reliable access to your data is essential to your organization. That’s why data protection is so critical to the stability of your business. At Shafer Technology Solutions, we use the latest technologies to protect your data.

Data, Voice, Network, & Security

Data, Voice, Network, & Security don’t have to be complicated. Upgrade to VOIP, ditch copper for SIP? Get the right solution.


What use is a backup if you can’t recover your information when you need it most? While other providers may focus on how to back up your information, Shafer Tech focuses on how we will recover your business in the event of accidental deletion, ransomware, or natural disaster.


We’ve been helping Knoxville businesses migrate to cloud-based VoIP phone systems for over ten years. You’ll save money, get more reliable service, and gain access to more features. Your system can span multiple office locations and even tie in employees who work from home or on the road.


We help maximize your resources and increase productivity if your company currently has a network. If your company is looking to expand, needs advice or guidance on how to network we can offer that as well. We can discuss all your options and of course recommend the best plan of action for your business needs. 


We put meaningful network protection within reach for any size business. We all see there’s a new hacking story in the news every week, so you already know you need security. We professional protection affordable and simple. Your run your business, we keep it secure.


What Our Clients Are Saying

It’s a great locally owned business by a guy who has great credentials and the experience to get the job done!


Mortgage Broker

As a startup I needed someone to walk me through how to get online with a website. Shafer Technology Solutions took care of everything and designed my site fast.


Owner, Allow Me Events

Troy does excellent work at a very reasonable price. Very pleased with the product and great customer service!


Independent Contractor

Need Help Now?



6906 Kingston Pike
Knoxville, TN 37919


M-F: 8am - 530pm
S-S: Upon Request

Call Us

(865) 235-1705